Contact Hypnotrack

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Most questions are answered below. If yours isn't, send us a message and we'll get back to you within 24 hours on weekdays.

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  • The email address used at checkout.
  • Whether your question is about payment, delivery, login, audio or suitability.
  • A short description of what you need help with.

Please don't include highly sensitive personal details unless they are essential to your question.

Before You Contact Us

  • Check your spam or junk folder if your session has not arrived.
  • Check that you used the correct email address at checkout.
  • Check your login area for access to your track and companion guide.
  • Check the FAQs below, as many common questions are answered there.

Session Not Arrived?

Most sessions arrive within 30 minutes of completing your consultation. If yours hasn't arrived, please check your spam or junk folder first.

Still can't find it? Email us with the email address you used at checkout and we'll look into it.

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What Can We Help With?

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Not sure what to ask? That's okay.

Whatever you're writing about, it stays between us. Take your time, share what feels comfortable, and we'll reply personally within a day or two. Anything you send through this form is treated carefully and used only to respond to your enquiry.

For urgent mental health support, please contact your GP, NHS 111, Samaritans on 116 123, or emergency services if there is immediate danger.

What area do you need help with?

Session support

Questions about your consultation, delivery, audio file or login area.

Before you begin

Not sure if Hypnotrack™ is right for you? Ask us before creating a session.

Hardship support

For reduced-cost or no-cost session requests if £75 is genuinely out of reach.

Partnerships

For workplace wellbeing, practitioner referrals, charities or media enquiries.

Human-led, AI-Driven

Hypnotrack™ is an online service, created to make personalised hypnotherapy support easier to access from wherever you are. Your consultation, personalised session and support materials are all handled digitally, with your audio delivered straight to your inbox.

orders@hypnotrack.com